We stay by your side — until delivery is complete, and confidence continues.
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– Our office operates from 9:00 AM to 6:00 PM.
– We operate Monday to Friday and Sunday.
– We are closed on Saturdays.
– To place an order, you must first create an account through our website portal. Once your account is registered and approved, you will be able to browse available products, place orders, and track your order status directly through the portal.
– Minimum order quantities vary depending on the product:
– Price adjustments may be considered for:
– We accept the following payment methods:
– Yes, Official Receipts are available upon request.
Requirements:
– We offer the following delivery options:
– Delivery typically takes 1–5 days, depending on order volume and location.
– Yes, we deliver across Luzon, Visayas, and Mindanao.
– Customers will shoulder all shipping or cargo fees.
– Currently, we do not offer international shipping as we do not have an export license.
– To process a return or exchange request:
– Requests submitted after 24 hours will not be accepted.
– Yes, we accept sales meetings by appointment.
– Please schedule at least 3 days before your preferred meeting date.
– Yes, we welcome business partnerships for bulk orders and exclusive delivery arrangements.
– A business meeting is required to discuss the partnership.
– Yes, we accept authorized sellers or distributors, but applicants must schedule a business meeting with us first before purchasing products for resale.
– Yes, documents may be provided upon request provided the purpose is clearly stated.
– Please note that our documents cannot be used for academic studies, research projects, or thesis work.
– No, we do not accept Import Cargo Royalty for Japan food products.
– Unfortunately, we do not accept sponsorship offers.